Shipping Policy

At Roamzie, we strive to deliver your orders quickly and safely. This Shipping Policy outlines our order processing times, delivery expectations, international shipping options, and how we keep you updated throughout the process.

1. Order Processing Times

Orders are processed within 1–3 business days, excluding weekends and holidays. Once your order has been processed, it will be scheduled for shipment with one of our trusted delivery partners. During high-volume periods or promotional events, processing times may be slightly extended. You will receive an email confirmation once your order has been processed and prepared for shipment.

2. Domestic Shipping (Within Applicable Country)

Delivery times vary based on your location and the type of item ordered. Smaller items typically arrive within 3–7 business days. Medium-sized products may take approximately 5–12 business days. Larger or specialty items may require additional time depending on carrier availability and destination.

Please note that delivery estimates are provided by carriers and may be affected by weather conditions, holidays, or other unforeseen delays beyond our control.

3. International Shipping

Roamzie offers international shipping to select countries. International shipping costs are calculated at checkout based on destination and package size. Delivery generally takes between 10–30 business days depending on customs clearance processes and local postal services.

Customers are responsible for any customs duties, taxes, or import fees required by their country. If your country is not available at checkout, please contact our support team for assistance.

4. Tracking Your Order

Once your order ships, you will receive a shipment confirmation email that includes a tracking number and a link to monitor your delivery progress. Tracking updates may take 24–48 hours to reflect carrier activity.

In some cases, you may receive additional communication from the shipping carrier regarding delivery timing or special handling requirements.

5. Shipping Restrictions and Notes

Certain large or specialty items may not be eligible for delivery to P.O. boxes. Some products may ship separately if fulfilled from different warehouses. Delivery personnel are generally not responsible for installation, setup, or assembly unless explicitly stated at checkout.

6. Lost, Delayed, or Damaged Shipments

If your order appears lost or is significantly delayed, please contact us at info@roamzie.com with your order number and tracking details. We will work directly with the carrier to resolve the issue as quickly as possible.

If your item arrives damaged, please notify us within 48 hours of delivery and provide photos of the damage. We will review the issue and arrange for a replacement or refund where appropriate.

7. Contact Us

If you have any questions about shipping, delivery, or tracking, please contact:

Roamzie
Email: info@roamzie.com